Video Meetings

Automatic video links for your bookings.

Supported Video Providers

BookMe integrates with:

• Google Meet — Via Google Calendar
• Microsoft Teams — Via Outlook / Microsoft 365
• Zoom — Direct Zoom integration

How It Works

When you set an appointment schedule to "Video Meeting":

1. Someone books a time
2. BookMe automatically creates a meeting via your connected account
3. The meeting link is included in:
   • The booker's confirmation email
   • The calendar event on your calendar
   • Your booking notification

No extra steps needed — it just happens.

Setting Up Video Meetings

Option 1: Connect Google or Microsoft

1. Go to Dashboard → Connections
2. Connect Google Calendar or Microsoft Outlook
3. This enables both calendar sync AND video meetings

When you create an appointment schedule, select the video provider from your connected accounts.

Option 2: Connect Zoom

1. Go to Dashboard → Connections
2. Click Connect Zoom
3. Sign in with your Zoom account
4. Grant permission

Zoom only provides video — it won't sync your calendar availability like Google or Microsoft.

Choosing a Video Provider

Per Appointment Schedule

When editing an appointment schedule:

1. Go to Location settings
2. Select Video Meeting
3. Choose your preferred provider:
   • Google Meet (if Google connected)
   • Microsoft Teams (if Microsoft connected)
   • Zoom (if Zoom connected)
   • Use my default — Uses whatever you set as default

Default Video Provider

Set a default for all new appointment schedules:

1. Go to Dashboard → Connections
2. Under Settings, find Default Video Provider
3. Select your preferred default

This default applies when creating new schedules, but you can override it per schedule.

What Happens in the Booking

When someone books a video meeting:

1. Confirmation email includes:

   • The video link (click to join)
   • Meeting time in the booker's timezone

2. Calendar event includes:

   • Video conference link
   • Date, time, duration
   • Booker's details and notes

3. Your notification includes:

   • The video link to share if needed
   • All booking details

Video Provider Details

Google Meet

• Created automatically when you connect Google Calendar
• Uses your Google account to create meetings
• Works with any @gmail.com or Google Workspace account

Microsoft Teams

• Created automatically when you connect Microsoft Outlook
• Uses your Microsoft 365 account
• Works with work or personal Microsoft accounts

Zoom

• Requires separate Zoom connection
• Creates meetings using your Zoom account
• You'll need a Zoom account (free tier works)

Troubleshooting Video Links

No Meeting Link Created

• Verify the correct calendar is connected
• Check that the appointment schedule is set to "Video Meeting"
• Confirm the video provider is selected

Wrong Meeting Account

• The meeting is created using whichever account is set as primary for video
• Go to Connections and change your "Primary for Video" setting

Booker Didn't Get the Link

• Check your booking form didn't mark them incorrectly
• Verify their email in the booking details
• The link is also in your booking notification — you can forward it

Zoom Meeting Issues

• Make sure Zoom is connected in Connections
• Check that your Zoom account is active
• Some Zoom accounts have meeting creation limits

In-Person Meetings

If you prefer in-person meetings instead of video:

1. When creating an appointment schedule, select In-Person as the location type
2. Enter your address or location details
3. Bookers will see the location in their confirmation

No video provider setup needed for in-person meetings.